Support schedule

Teaching assistants (TAs) answer course help requests periodically. There is currently no set global support schedule.

Courses organized at Aalto University have their own support schedules. Please check the course page on MyCourses for details.

How to Get Help

For Aalto students:

• Use the normal communication and support channels provided by your course for general course questions. Depending on the course, this might include, e.g. Zulip, office hours, or other channels.
• Follow any course-specific instructions provided by the teaching staff.

For exercise-specific help:

• Use the exercise-specific help request functionality available on the platform.
• Submit the help request from the exercise where you need assistance. When submitting the help request, you may either ask help from an AI assistant, or a TA.
• Help requests are handled during available support hours.

General discussion channel:

There is currently no general discussion channel for the platform. Please use the exercise-specific help request functionality for assistance.